Showing posts with label why is mozilla firefox not responding. Show all posts
Showing posts with label why is mozilla firefox not responding. Show all posts

Monday, 3 February 2020

How do i fix mozilla firefox not responding?

Solutions to fix mozilla firefox not responding :

Initiate a restart

The first thing to apply is a restart. If Firefox is not responding it means that something stopped its processes. And a restart might be the perfect solution for reinitiating everything. So, close Firefox (if the classic way isn’t working, close the program through Task Manager) and also restart your Windows 10 system. Finally, run Firefox and verify if everything works as it should now; if not, go to the next troubleshooting solution.

Update graphics card drivers

One reason why Firefox can run with issues is related to outdated drivers for the graphics card. So, you need to make sure that your Windows 10 system runs on the latest driver updates.
  1. Click on the Search icon – it’s located near the Windows start button.
  2. Type Device Manager and click on the same entry that will be displayed.
  
    3. From Device Manager expand the Display adapters option.


   4. Right click on each entry and choose ‘update driver software’.
   5. Done.

Disable hardware acceleration from Firefox

Hardware acceleration is a feature also related with your graphics card. In some situations, depending on certain graphic card setups, Firefox might get into a freeze loop when hardware acceleration is in use. So, let’s see how to turn this off:
  1. From top-right corner of Firefox click on the Menu icon.
  2. From the displayed list choose Options.
  3. Go to the General panel and look for the Performance entry.
  4. From there uncheck the ‘use recommended performance settings checkbox’ and also                 uncheck the ‘use hardware acceleration when available’ feature.

 5. Close Firefox and initiate your web browser again.

Remove Session Restore files

If there are multiple Session Restore packages saved, the web browser can run slowly or randomly stop from running.
  1. Click on the Menu icon, go to Help (?) and pick up Troubleshooting information.
  2. Click on Open Folder from Application Nasics.
  3. Click the Menu button again and from there select the ‘power-off’ option.
  4. From your profile folder delete the following file: sessionstore.js. Also, remove any associated files such as sessionstore-1.js and so on.

Reinitiate Firefox files

Firefox not responding in Windows 10 might be because some Firefox files are corrupted. So, you have to repair them. Here is how you can do that:
  1. First, go to the Firefox official web page and download a new installer file for your Windows 10 system.
  2. Don’t uninstall Firefox and don’t delete anything else.
  3. Close Firefox on your computer.
  4. On your computer go to the folder where Firefox is installed; there rename the program folder: for example from C:Program Filex (x86)Mozilla Firefox to C:Program Files (x86)Fx3805.
  5. Now, run the installer process by clicking on the downloaded Firefox executable file.
  6. In the end open Firefox and see if this helped you.
If none of these work Call +1-856-514-8666 for more help to fix mozilla firefox not responding.

Monday, 20 January 2020

How to troubleshoot mozilla firefox not responding?

Mozilla Firefox is one of the world’s most popular and reliable internet browser that is also considered as the fastest browser in the world that can easily manage the users’ need and provide them greater satisfaction. But in some cases, you may find that it has stopped working. Any effort to open a web page end up displaying the not responding message.


Solution 1. Steps to refresh your Mozilla Firefox
You can start solving your issue with refreshing Mozilla Firefox. This may fix your issue instantly. To do so, follow these steps:
  • Click on the “≡” icon, then select “help.”
  • Now press the “troubleshooting information” button
  • Choose the option, “refresh Firefox.”
  • Then read the information and proceed to “refresh Firefox.”
Solution 2. To disable the hardware acceleration
Hardware acceleration is responsible for speeding up the process of browser, but it also keeps it down in some cases. Then you need to turn it off to get Mozilla Firefox to get back to work.
  • You need to click on the “≡” icon and then go to “option.”
  • Select “general” option then click to “performance.”
  • Unmark the box “use recommended performance settings.”
  • Unmark the box “use hardware acceleration when available.”
Solution 3. Using safe mode
Some add-on/extensions may be the reason behind the issue. So you need to fix the issue with these steps:
  • Click on the “≡” icon and get the drop-down menu
  • Select “help,” and then click “troubleshooting information.”
  • Press the “restart with add-ons disabled button.”
  • In the pop-up menu, you need to click on “restart” and press the “start in safe mode” button
  • If the problem still exists, then you should remove the extension itself.
Solution 4. To delete duplicated session restore files
While the duplicate processing files have been created and restored that lower down the speed of Mozilla Firefox. Now you need to remove these files to fix the issue:
  • After clicking the “≡” icon, you need to go to the “help” and then “troubleshooting information.”
  • Under the “application basics folder select the “open folder” option
  • Navigate sessionstore.js file and delete them
  • Then restart Mozilla Firefox to save the changes.
Solution 5. To create a new places database
If you face that the problem is periodic and happen randomly, then the reason may be the corrupted places database. Now you need to create new places database with these steps;
  • In the section “≡” select “help.”
  • Then go to “troubleshooting information.”
  • Now in the “application basics” open “open folder> profile folder
  • Navigate “places.sqlite” and change its name to “places.sqlite.old” and “places.sqlite-journal” to “places.sqlite-journal.old.”
  • Restart Mozilla Firefox
These are the common solutions to fix mozilla firefox not responding if still issue is not resolved Call  +1-856-514-8666 for more help and solutions.

Thursday, 12 December 2019

Fix mozilla firefox not responding

Some solutions to fix mozilla firefox not responding :

Force close restart and update

If you rarely experience instability, a temporary fix will be to force close Firefox and initiate a restart. If the error is caused by an internal bug or by a corrupted internal file forcing the client to update will resolve most of those errors. Once Mozilla Firefox becomes unresponsive, you won’t be able to close it the conventional way (via the close icon). However, you can easily close the program through Task Manager by pressing Ctrl + Shift + Esc. Then, go to the Processes tab, select Firefox and click the End task button.

Once you manage to close the unresponsive application, go ahead an restart your operating system. At the next startup, open Firefox again and click the Menu icon in the top-right corner. Then, go to Help and click on About Firefox. Wait until the system checks if you have the latest version. If a new version is available, click on Restart and update Firefox and wait for the process to complete.

Check for the required access rights

A common reason why the Firefox browser becomes unresponsive is when the profile folder doesn’t have write permissions. This is quite a common occurence if Firefox uses a profile from a file system that was previously mounted with read-only permissions.
Luckily, you can easily change the settings of the profile folder to configure the proper permissions. Here’s how you can do this:
  1. Press Windows key + R to open up a Run box. Then, type “%APPDATA%\Mozilla\Firefox\Profiles\” and hit Enter to open the folder containing the profile folders of Firefox.
   2. Go up one folder to reach the Firefox folder, then right-click on the Profiles folder and                     choose Properties.
   3. In the Properties window of Profiles, go to the General tab and make sure that the Read-only box not checked and hit the Apply button.
  4. If you found that the Read-only attribute was checked and you modified it go ahead reboot your computer. At the next startup, start using Firefox again and monitor it for any signs of  unresponsiveness.


Clearing the Cache & Cookies

Another popular fix that has enabled a lot of users to get rid of unresponsive periods was clearing the cache. By eliminating cached web page versions and cookies, you successfully eliminate a lot of potential culprits that might be causing the problem.
Here’s a quick guide on how to resolve unresponsive periods in Firefox by clearing the cache and Cookies:
  1. Open Firefox and go to menu icon (top-right corner), then click on Options.
  2. Then, go to the Privacy & Security tab, scroll down to Cached Web Content and click on the Clear Now button.

    3. Close FireFox and restart your computer. At the next startup, open Firefox again and see whether the      unresponsive periods have been resolved.

Call  +1-856-514-8666  for more help and support to fix  mozilla firefox  not responding.

Wednesday, 11 December 2019

Fix firefox is already running but not responding

All of your personal settings, bookmarks, and other information are kept in your Firefox profile. Firefox needs an unlocked profile to start up, and if the profile is locked, it displays the message, Firefox is already running, but is not responding. This article explains what to do if you see this message and how to prevent it from showing at startup.




End Firefox processes :

If Firefox did not shut down normally when you last used it, Firefox might still be running in the background, even though it is not visible.
If you try to open it while it's running, an error message will appear with the option to click Close Firefox. If that doesn't solve the problem, restart your computer or try the following options.


Use the Windows Task Manager to close the existing Firefox process :


  1. Right-click on an empty spot in the Windows task bar and select Task Manager (or press Ctrl+Shift+Esc).
  2. When the Windows Task Manager opens, select the Processes tab.

     3. Select the entry for firefox.exe (press F on the keyboard to find it) and click                                End Process.
     4. Click Yes in the "Task Manager Warning" dialog that appears.
     5. Repeat the above steps to end any additional firefox.exe process, if more than one entry             is found, then exit the Windows Task Manager.
     6. Start Firefox normally.

Initialize the connection to a file share :

If you store the profile on a file share, try accessing the file share beforehand using Windows Explorer.

Check access rights :

Firefox must also have the right to create files in the profile folder. The error can occur if you try to use a profile from a file system mounted with read-only permission (e.g. a remote Windows share which doesn't have "Allow network users to change my files" checked).
To check if the profile folder has the proper permissions:
  1. Go to your Firefox profile folder.
  2. Go up one folder.
  3. Right-click on your profile folder and select Properties.
  4. Click on the General tab.
  5. Make sure Read-only is not checked marked.

If still issue is not resolved Call  +1-856-514-8666 for more help and support to